Get ready to revise your budgets and educate your condo owners on the new on-line dispute resolution process!

The Condominium Authority of Ontario (“CAO”) has now announced the new fees that will be charged as of November 1, 2017 to every condominium corporation in the Province of Ontario and user paid fees charged to access the on-line dispute resolution services which will be part of the Condominium Authority Tribunal’s (“CAT”) mandate.

The confirmed CAO fee is as follows:

  • $1 per unit, per month/ $12 per unit, per year to be collected by condominium corporations for providing information for owners on condominium living, mandatory training for directors, self-help tools and guided pathways for resolving common issues and disputes, the CAT online guided negotiation, mediation and adjudicative services for disputes, and a public registry for all condominium corporations.
The confirmed CAT fees are as follows:
  • $25 filing fee that provides parties with access to the CAT’s online dispute resolution system;
  • $50 assisted resolution fee that provides parties with a CAT mediator; and
  • $125 tribunal decision fee that provides parties with a CAT member who will conduct a formal adjudication of the dispute and issue a binding order.

If disputes proceed through all the dispute resolution stages, the total cost will be $200.

More updates as to the process for dispute resolution will be coming over the next couple months. Property managers and board members should be aware that any disputes regarding requests for condominium records should be directed to the CAT as early as November 1st, 2017, when CAT will begin accepting applications.